Contact
Jet City Amplification
About Jet City Amplification
Our story.Warranty Service and Repair
If you you are in need of repair or assistance, contact our service facility to start the process. Please have your serial number and a copy of your sales receipt and email or call:
Global Audio Service
2019 Granart Rd.
Sugar Grove, IL. 60554
Office 630-556-4414
Fax 630-556-4415
Contact: Robert Perales robert.globalaudioservice@gmail.com
Jet City Amplification products are guaranteed to be free of defects for 1-year from the date of purchase. Limited warranty is valid for all products sold in the US & CANADA only. Outside the US please contact your local Distributor. International laws related to warranty are country specific. Warranty is extended to original owner and is non-transferrable. Tubes and Speakers are covered by a limited 30-day warranty. Please check your tubes before you call for service. They are similar to light bulbs and will wear out from time to time and require replacement. They are also sensitive to movement, shipping, etc. Many of the ‘service inquiries’ and ‘technical problems’ reported are tube related. Replacement tubes are affordable and it’s easy to do.
Out of Warranty Service and Repair
If you you are out of warranty and in need of repair, assistance, or replacement parts, please contact one of our regional service facilities. Please have your serial number and a copy of your sales receipt and email or call:
WEST
Advanced Musical Electronics
8665 Venice Boulevard
Los Angeles, CA 90034
Phone: (310) 559-3157
Email: advancedmusical@ca.rr.com
EAST
DBM Pro Audio / Music Services
320 West 37th Street – Suite 501
New York, NY 10018
Phone: 866-629-0326 Toll Free
Fax: 212-629-7889
Contact: John Frondelli
Service Email – dbminfo@dbmproaudio.com
Parts Email – parts@dbmproaudio.com
MID-WEST
Global Audio Service
2019 Granart Rd.
Sugar Grove, IL. 60554
Office 630-556-4414
Fax 630-556-4415
Contact: Robert Perales
robert.globalaudioservice@gmail.com
Technical Support
If you have a question about your amplifier or are in need of technical support, email our tech support crew at support@jetcityamplification.com.
Sales Questions? Find a Dealer? Need to talk to us?
Try our dealer locator: jetcityamplification.com/dealers
If you want to talk about sales-related stuff, want to find a dealer, or want to talk about Jet City in the USA or Canada, joe@starin.biz-1-847-548-2129
If you’d like to speak with someone at Jet City Amplification directly, you can contact
cell:+1-206-734-1600
International Customers
International inquiries can be made via email or calling dan.gallagher@jetcityamplification.com, cell: +1-206-734-1600
Registration
Register your JCA product with us.
Jet City Amplification warrants the mechanical and electronic components of this product to be free of defects in material and workmanship for a period of one (1) year from the original date of purchase, in accordance with the warranty regulations described below. International: Please contact your local Dealer/Distributor for warranty information. International laws vary from country to country. Jet City Amplification will support your local Distributor; your local Distributor will support your sale.
